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Privacy Policy

1. Introduction

Welcome to Austere Infinite Realtor we. As a leading real estate service provider in Noida, India, we are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices for collecting, using, storing, and protecting your data in accordance with the Information Technology Act, 2000, the Real Estate (Regulation and Development) Act, 2016 (RERA), and other applicable Indian laws and regulations.

By accessing our services, website, or mobile applications, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

2. Detailed Information We Collect

2.1 Personal Information

Full name, date of birth, and gender
Contact information including email address, phone numbers, and correspondence address
Permanent and current residential address
Professional details including occupation and employer information
Family information for co-applicants or guarantors

2.2 Identity and Documentation

Government-issued identification (Aadhaar Card, PAN Card, Voter ID)
Passport-sized photographs
Income tax returns and financial statements
Employment verification documents
Property ownership documents and history

2.3 Financial Information

Bank account details and statements
Credit/debit card information for transactions
Loan application and approval details
Credit score and financial history
Investment portfolio related to real estate

2.4 Property Preferences

Desired property type, size, and location
Budget range and payment preferences
Amenity requirements and preferences
Property viewing history and feedback
Search patterns and saved properties

3. How We Use Your Information

3.1 Property Services

To match you with suitable properties based on your requirements and preferences
To facilitate property viewings and arrange meetings with property owners or interested buyers
To process property transactions, including sale, purchase, and rental agreements
To assist with property registration and documentation
To provide virtual property tours and digital documentation services

3.2 Legal and Regulatory Compliance

To comply with RERA regulations and reporting requirements
To fulfill KYC (Know Your Customer) obligations
To prevent fraud and verify identity
To maintain records as required by law
To respond to legal requests and government inquiries

3.3 Communication and Marketing

To send property updates and recommendations
To communicate about transaction status and documentation requirements
To provide market insights and investment opportunities
To conduct customer satisfaction surveys
To share promotional offers and newsletters (with consent)

4. Information Sharing and Disclosure

4.1 Business Partners and Service Providers

Property developers and builders
Legal consultants and property lawyers
Financial institutions and banks
Property valuers and surveyors
Home inspection and maintenance services

4.2 Regulatory and Legal Authorities

RERA authorities and government bodies
Tax authorities and auditors
Law enforcement agencies when required
Courts and legal tribunals

5. Data Security Measures

Implementation of industry-standard encryption protocols
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure data backup and disaster recovery procedures
Employee training on data protection and privacy
Physical security measures at our offices and data centers

6. Your Privacy Rights

6.1 Access and Control

Right to access your personal information in our records
Right to request correction of inaccurate data
Right to withdraw consent for marketing communications
Right to request deletion of personal data (subject to legal requirements)
Right to obtain a copy of your personal data

6.2 Data Portability

You have the right to request your personal data in a structured, commonly used format and transmit this data to another service provider, where technically feasible.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This includes:

Transaction records: Minimum 8 years as per Indian tax laws
Property documentation: As per RERA requirements
KYC documents: 5 years after the last transaction
Communication records: 3 years from last interaction

8. International Data Transfers

While we primarily store and process your data in India, some of our service providers may be located in other countries. Any international transfer of your data is conducted in compliance with applicable data protection laws and with appropriate safeguards in place.

9. Contact Information

For any privacy-related concerns, queries, or to exercise your rights, please contact our Data Protection Officer at:

Austere Infinite Realtor
Golden I, Tower 3, 8th Floor, Unit - 819, Greater Noida West 201318, Up, India
Data Protection Officer: [Shobhit]
Email: Info@austereinfiniterealtor.com
Phone: +(91) 886 0775 786
RERA Registration: hidden

10. Updates to Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to you through email or prominent notice on our website. Continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Policy.

Last Updated: 12/12/2024

Version: [2.0]